About Us


Proficio’s founder, Gavin Susman, was among the earliest American investors in Central Europe. Croatia was the last of nine countries across the region where Susman created a corporate structure to support the overall transition to a market economy by providing then scarce financial and managerial resources.


Gavin Susman


Susman has continued to oversee Proficio’s management and investments since inception. A native of Dallas, Texas, Susman earned master’s degrees from the University of Pennsylvania Wharton School of Business and the Johns Hopkins University School of Advanced International Studies (SAIS).

Supervisory Board

Kristina Laco

President of the Supervisory Board

Kristina obtained an MA in International Economics and Management at the Bocconi University in Milan. She is one of the leading Croatian experts in the field of strategic communications, stakeholder relations and public affairs. Kristina regularly advises board members and top managers of several dozen international and domestic companies on topics related to these fields. Her special areas of expertise are issues management and crisis management. Kristina is a co-author of two PR related books and numerous articles as well as a certified CIPR lecturer.

Mladen Markoč

Deputy President of the Supervisory Board

Mladen Markoč owns the Joint Law Office Mladen Markoč, Relja Pećina & Fran Kušeta and is one of Croatia’s top corporate and commercial lawyers, boasting considerable experience in mergers and acquisitions, privatizations, foreign investments and stock exchange listings. Between 2008 and 2010 he was a board member at ICF Grupa, and before that he was a partner at Bogdanović, Dolički & Partneri law firm.

Mateja Radoš

Member of the Supervisory Board

Mateja holds a Master's degree from the Department of Business Economics at the Faculty of Economics in Zagreb. Mateja is an experienced financial manager with a strong accounting background who has worked for Proficio since 2018. As an employee representative on the Supervisory Board, she is a significant contributor, especially in the areas of financial analysis and investment monitoring.


PROFICIO joint stock company for services
Zagreb, Ilica 1a

OIB: 39508009387

The company is registered at the Commercial Court in Zagreb, under no. MBS: 80459501

The company’s main bank account open in
Raiffeisenbank Austria d.d., Zagreb
IBAN no.: HR3724840081101886024

The share capital of the company is HRK 48,988,629.43 and has been paid in full

Total number of issued shares is 2,962

Gavin Michael Susman, CEO

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